Infor Hospitality User Group Meeting - Singapore
Wed February 22 2017, 8:00 AM – Thu February 23 2017, 2:00 PM
Participation is Free!

Infor Hospitality will be hosting the conference, meaning that the conference fee including lunches and a cocktail reception is on us. Only travel and accommodations will be paid by the attendee.

If you have any questions about the event or need more information please contact Stephanie Normand at


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Event details

Two days of networking and education.

Come and join your fellow users of Infor HMS and Infor EzRMS along with Infor Hospitality executives and consultants for two days of product education sessions and workshops. We will share what’s new with Infor Hospitality and update you on the development roadmap for Infor's property and revenue management products.

As an attendee, you will participate in product specific breakout sessions to get even more insight on how to achieve the most benefit from your technology investment and best practices for the use of your Infor system.

Attendees will experience

  • Education by domain experts from across the Infor Hospitality team.
  • In-depth question and answer sessions with product experts and users
  • Personal consulting sessions with Infor system experts.
  • Networking with fellow users and industry colleagues.

Event Schedule

Day 1  
8:00 - 9:00  Registration & Breakfast
9:00 - 10:00 General Session
10:00 - 11:15 Education Workshops
11:15 - 11:30  Break
11:30 - 12:45 Education Workshops
12:45 - 13:45 Lunch
13:45 - 15:00 Education Workshops
15:00 - 15:15
15:15 - 16:15
General Session
16:15 - 17:30
Consulting Sessions- participation optional
(30 minutes each)
17:30 - 19:30
Cocktail Reception
Day 2  
8:00 - 9:00  Breakfast
9:00 - 10:00 General Session
10:00 - 11:15 Education Sessions
11:15 - 11:30 Break
11:30 - 12:45 Education Workshops
12:45 - 13:45  Lunch
13:45 - 14:00  Closing General Session
14:00 - 15:30 
Consulting Sessions - participation optional
(30 minutes each)
EzRMS Education Workshops

Advanced Forecasting
Learn how the enhancements to the forecasting engine are helping you achieve a better, more accurate forecast and as a result a better optimization. During the workshop you will also be guided how you can investigate your forecast including some live case studies on your properties

Advanced Business Insights
Be amazed of the wealth of business insights EzRMS has in store for you.  You will see cool and useful reports that you can integrate in your daily work.  Elements like : alert criteria, upgrades/downgrades, booking pickup, forecast accuracy tracking, cross-dimensions and webparts are also going to be covered.  At the end of the workshop you will walk away with a set of favorite reports under your Infor EzRMS login

Getting the Most from the EzRMS Add-on Modules
Debunking the myth of the additional modules in EzRMS.  The workshop will focus on how to use and analyse the information that comes with using Ez-Compete, Ez-Contract, Ez-Quote.

Optimizing eDistribution
Discover how you can set up EzRMS to meet your distribution strategy needs.  This workshop will include various scenarios for bucket set up and the optimal upload mode. 

Advanced Pricing & Optimization Set-up
Taking pricing and optimization to the next level, the workshop will go over and beyond the normal recommendations and will cover such things as: Different Price Variations for different types of business and the ability to take into account other types of revenue/value into the Infor EzRMS optimization (i.e. Casino Player Tiers, Loyalty programs value, Resort activities revenue, or even significant hidden cost / commission)

HMS Education Workshops

Screen Design & Mobility

Learn best practices as it pertains to designing the HMS application to best suit your operational needs. Using tools like 'Screen Design' we will explain how to create and maintain intuitive role-based workflows for all users. We will also discuss the benefits of using HMS Mobility and how it can provide users with real-time appropriate knowledge at the point of guest interaction to help improve satisfaction and build loyalty.

Best Practices For Accounts Receivable  

Learn best practices for maintaining your receivable accounts.  In this session we will discuss the advantages of using real time movement of charges between ledgers or the more traditional method of moving data via end of day processing.  The workshop will review charges, invoices, payments, and distributed payments.  We will discuss using accounts receivable profiles with your accounts receivable accounts for aging reporting for total control of your receivable accounts.

Reports & Data-spies

Have you ever needed a specific report that was not available or needed to get relevant information out of the system quickly? This workshop will show you the various levels of reporting available in HMS today. You’ll learn simple effective ways to modify and use all of the reporting features available in HMS, including using data-spies for quick ad-hoc data exports as well tips and tricks to get the most out of all base reports within the system

Rate & Revenue Management

Learn some of our best practices for rates and revenue management. Whether or not you are using EzRMS or not, we will discuss some of the most effective ways to control rates and use revenue management within HMS to help improve your bottom line.

Region Specific Session - Learn About Infor HMS Leasing Module

Discover the new ways that HMS Leasing Module focuses on the Serviced Apartment Marketplace.  In this workshop you will discover the functionality that Infor took into consideration when developing the Leasing Module.  The ability to use rate plans to automatically quote monthly, weekly, and daily rates, tax valuations, and auto create the lease billing schedule are just some of the features.   You will learn our plans for the leasing module and discover the foundation of the module for your hotel operations.


Event start and end times are accurate for planning travel. Session times are subject to minor adjustments as we finalize the agenda.