Infor Hospitality User Group Meeting - Orlando
Tue January 24 2017, 8:00 AM – Wed January 25 2017, 2:00 PM
Participation is Free!

Infor Hospitality will be hosting the conference, meaning that the conference fee including continental breakfasts, lunches, and a cocktail reception is on us. Only travel and accommodations will be paid by the attendee.

We invite you to reserve your stay at a special rate of $179 per night
Rosen Centre Hotel - 1-800-204-7234 and ask for booking ID:85789
Please book before 2nd January to secure this rate


Registrations are closed
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Event details

Two days of networking and education.

Come and join your fellow users of Infor HMS and Infor EzRMS along with Infor Hospitality executives and consultants for two days of product education sessions and workshops. We will share what’s new with Infor Hospitality and update you on the development roadmap for Infor's property and revenue management products. 

As an attendee, you will participate in product specific breakout sessions to get even more insight on how to achieve the most benefit from your technology investment and best practices for the use of your Infor system.

Attendees will experience:

  • Education by domain experts from across the Infor Hospitality team.
  • In-depth question and answer sessions with product experts and users
  • Personal consulting sessions with Infor system experts.
  • Networking with fellow users and industry colleagues.


Event Schedule

Day 1  
8:00 - 9:00  Registration & Breakfast
9:00 - 10:00 General Session
10:00 - 11:15 Education Workshops 
11:15 - 11:30 Break
11:30 - 12:45 Education Workshops
12:45 - 13:45  Lunch
13:45 - 15:00 Education Workshops
15:00 - 15:15
15:15 - 16:15
General Session
16:15 - 17:30
Consulting Sessions - participation optional
(30 minutes each)
17:30 - 19:30
Cocktail Reception
Day 2  
8:00 - 9:00  Breakfast
9:00 - 10:00 General Session
10:00 - 11:15 Education Workshops
11:15 - 11:30  Break
11:30 - 12:45 Education Workshops
12:45 - 13:00 Closing General Session
13:00 - 14:00 Lunch
14:00 - 15:30
Consulting Sessions - participation optional
(30 minutes each)

EzRMS Education Workshops

Advanced Forecasting
Learn how the enhancements to the forecasting engine are helping you achieve a better, more accurate forecast and as a result a better optimization. During the workshop you will also be guided how you can investigate your forecast including some live case studies on your properties

Advanced Business Insights
Be amazed of the wealth of business insights EzRMS has in store for you.  You will see cool and useful reports that you can integrate in your daily work.  Elements like : alert criteria, upgrades/downgrades, booking pickup, forecast accuracy tracking, cross-dimensions and webparts are also going to be covered.  At the end of the workshop you will walk away with a set of favorite reports under your Infor EzRMS login

Getting the Most from the EzRMS Add-on Modules
Debunking the myth of the additional modules in EzRMS.  The workshop will focus on how to use and analyse the information that comes with using Ez-Compete, Ez-Contract, Ez-Quote.

Optimizing eDistribution
Discover how you can set up EzRMS to meet your distribution strategy needs.  This workshop will include various scenarios for bucket set up and the optimal upload mode. 

Advanced Pricing & Optimization Set-up
Taking pricing and optimization to the next level, the workshop will go over and beyond the normal recommendations and will cover such things as: Different Price Variations for different types of business and the ability to take into account other types of revenue/value into the Infor EzRMS optimization (i.e. Casino Player Tiers, Loyalty programs value, Resort activities revenue, or even significant hidden cost / commission)
HMS Education Workshops

Screen Design & Mobility 

Learn best practices as it pertains to designing the HMS application to best suit your operational needs. Using tools like 'Screen Design' we will explain how to create and maintain intuitive role-based workflows for all users. We will also discuss the benefits of using HMS Mobility and how it can provide users with real-time appropriate knowledge at the point of guest interaction to help improve satisfaction and build loyalty.

Best Practices For Accounts Receivable  

Learn best practices for maintaining your receivable accounts.  In this session we will discuss the advantages of using real time movement of charges between ledgers or the more traditional method of moving data via end of day processing.  The workshop will review charges, invoices, payments, and distributed payments.  We will discuss using accounts receivable profiles with your accounts receivable accounts for aging reporting for total control of your receivable accounts.

Reports & Dataspies  

Have you ever needed a specific report that was not available or needed to get relevant information out of the system quickly? This workshop will show you the various levels of reporting available in HMS today. You’ll learn simple effective ways to modify and use all of the reporting features available in HMS, including using data-spies for quick ad-hoc data exports as well tips and tricks to get the most out of all base reports within the system

Rate & Revenue Management 

Learn some of our best practices for rates and revenue management. Whether or not you are using EzRMS or not, we will discuss some of the most effective ways to control rates and use revenue management within HMS to help improve your bottom line.

Region Specific Session - Using Infor HMS Group Module 

Keeping up with enhancements and changes in software is an ongoing task.  Whether your hotel is less than 100 Rooms or more than 1000 Rooms this session will review the features of the HMS Group Module.  Learn how the group module can manage inventory, rates, delegate management, and billing requirements.  Designed for all levels of the users, this session will review the existing functions along with reporting focused on group management so your hotel takes advantage of the entire system.


Event start and end times are accurate for planning travel. Session times are subject to minor adjustments as we finalize the agenda.