Infor Hospitality Customer Days - Paris, France
Tue January 29 2019, 9:00 AM – Wed January 30 2019, 5:00 PM
Participation is Free!

Infor Hospitality will be hosting the event, so the conference fee including lunches and refreshments is on us as well as an evening of dinner and entertainment on day one. The attendee will cover their travel and accommodation only.

We have secured a preferred bedroom rate with the venue hotel please see your email confirmation for details.

Please see below for our event details and agenda with new educational sessions.


Ticket type
Infor Hospitality Customer Days
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Event details

Networking, education and consulting sessions

Come and join your fellow users of Infor HMS and Infor EzRMS along with Infor Hospitality executives and consultants for two days of product education sessions, one-on-one consulting sessions and networking, plus an update on what’s new with Infor Hospitality and Infor.

As an attendee, you will participate in product specific breakout sessions to get even more insight on how to achieve the most benefit from your technology investment and best practices for the use of your Infor system.

Attendees will experience:

  • Education by domain experts from across the Infor Hospitality team.
  • In-depth question and answer sessions with product experts and users
  • Personal consulting sessions with Infor system experts.
  • Networking with other users and industry colleagues.

Our Sponsors:

To be confirmed

Event Schedule

Day 1 January 29th
08:00-09:00 Registration / Breakfast
09:00-10:30  General Session
10:30-11:00 Break
11:00-12:15 Educational Sessions
12:15-13:15 Lunch
13:15-14:30 Educational Sessions
14:30-15:00 Break
15:00-16:15 Educational Sessions
16:15-17:30 Individual consulting/demo lab
17:45–22:00 Evening meal and excursion
Day 2  January 30th
08:00-09:00 Breakfast/coffee
09:00-10:15 Educational Sessions
10:15-10:45 Break
10:45-12:00 Educational Sessions
12:00-12:30 Closing Session
12:30-13:30 Lunch
13:30-17:00 Individual Consulting Sessions
Event start and end times are accurate for planning travel. Session times are subject to minor adjustments as we finalize the agenda.

Educational Sessions 2019

Infor EzRMS: All About DATA
Understand whether Infor EzRMS knows everything it should and also get insights on how Infor EzRMS works with competitor data.
Infor EzRMS: All About FORECAST
Focus on making the forecast YOUR forecast: how does it work & how to interact with it. In this session you will also be updated on the latest engine enhancements.
Infor EzRMS: All About TACTICS
During this very practical session, you will review the various RM Levers available to you and how to apply them in real life. Price or BAR recommendations, different Yield recommendations, Overbooking levels & Upsell, all will be revealed.
Infor EzRMS: All About FUNCTION SPACE Revenue Management
Learn how Infor EzRMS will give you insights in the world of your meeting & events space and how KPI’s can help define your meeting room strategy.
Infor EzRMS: All About STRATEGY
Master how you can use Infor EzRMS to review your segmentation strategy, your corporate client’s strategy, your channel partner strategy and your groups & crew strategy.

Infor HMS 3.8 Enhancements
This session will provide you with an overview of the exciting new enhancements that have been developed within our latest release of HMS
Infor HMS Events Module
Learn how the HMS Events module can help you manage your meeting rooms efficiently and effectively.
Infor HMS Decks, Stay 360 and the benefits of the Room Plan Screen
During this review we will demonstrate how and why these three key areas can help your operational processes becoming more efficient and streamlined.
The hidden HMS benefits regarding the underlying framework of HMS
Uncover the powerful functionality that HMS can provide your business with this extensive review
Infor HMS Housekeeping Functionality and the benefit of mobility
Learn how your business can take advantage of the mobility which includes housekeeping services and taking advantage of the paperless check-in.

Please be aware that this conference and the educational workshops will all be conducted in English