Infor Hospitality Customer Days - Orlando
Thu January 25 2018, 9:00 AM – Fri January 26 2018, 5:00 PM
Participation is Free!

Infor Hospitality will be hosting the conference, so the conference fee including lunches, refreshments and a drinks reception is on us. Only travel, accommodation and evening meals will be paid by the attendee.

Agenda coming soon!

We have secured a preferred rate of $179 single occupancy room at the Rosen Centre Hotel. Please see your registration confirmation for booking options and book early.

For questions or queries please contact


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Infor Hospitality Customer Days - Orlando
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Event details

Networking, education and consulting sessions

Come and join your fellow users of Infor HMS, Infor EzRMS and Infor SunSystems along with Infor Hospitality executives and consultants for two days of product education sessions, one-on-one consulting sessions and networking, plus an update on what’s new with Infor Hospitality and Infor.

As an attendee, you will participate in product specific breakout sessions to get even more insight on how to achieve the most benefit from your technology investment and best practices for the use of your Infor system.

Attendees will experience:

  • Education by domain experts from across the Infor Hospitality team.
  • In-depth question and answer sessions with product experts and users
  • Personal consulting sessions with Infor system experts.
  • Networking with other users and industry colleagues.


Event Schedule

Day 1 January 25th
08:00-09:00 Break
09:00-10:30  General Session
10:30-11:00 Break
11:00-12:15 Educational Sessions
12:15-13:15 Lunch
13:15-14:30 Educational Sessions
14:30-15:45 Educational Sessions
15:45-16:15 Break
16:15-17:30 Individual consulting/support/sales sessions
16:15-17:30 UAB round tables – invite only
17:30–19:00 Drinks Reception
Day 2  January 26th
08:00-09:00 Break
09:00-10:15 Educational Sessions
10:15-10:45 Break
10:45-12:00 Educational Sessions
12:00-13:00 Lunch
13:00-14:00 Closing session
14:00-17:00 Individual Consulting Sessions
Event start and end times are accurate for planning travel. Session times are subject to minor adjustments as we finalize the agenda.

Educational Sessions

Infor EzRMS: System Experts

Are you new user? Don’t feel confident in navigating around the system? Like to learn some new tips & tricks? This workshop will take you around the system, through an interactive game.

Infor EzRMS: Time Crunchers

Do you feel like your days don’t have enough hours? This workshop will explore the various options in EzRMS to save time and be more efficient.

Infor EzRMS: Forecast Gurus

Want to understand how the EzRMS forecast works and why it is a first step in Artificial Intelligence? This workshop will take you through the logic of the forecast, key elements you can control, the latest enhancements and how to use and challenge the forecast.

Infor EzRMS: Pricing Specialists

Do you want to take your pricing practices to the next level to increase your revenues even further? This workshop will introduce new pricing enhancements available in EzRMS.

Infor EzRMS: Optimization Leaders

Would you like to ensure the bookings flowing in come from your preferred channels? This workshop will present how EzRMS can help you optimize your preferred channels, factoring into account different costs and sets of controls.

Infor HMS:  Best Practices – Security, Screen Design, Reporting, Parameters

Learn best practice protocols as they pertain to designing and using the HMS application to best suit your operational needs. This instructional session will highlight the various ways in which HMS can be more efficient to the end-user while at the same time securing users access to only the information relevant to their role within the property.

Infor HMS:  Rates & Revenue Management

Learn some of our best practices for rates and revenue management. Whether you are using EzRMS or not, we will discuss some of the most effective ways to control rates and use revenue management within HMS to help improve your bottom line.

Infor HMS: Hotel Operations

This workshop will focus on understanding and streamlining processes within HMS. Letting HMS work for you will allow you to spend more time focusing on the guest. Topics will include areas in HMS such as Travel Agency Commissions, Advance Deposit Functionality, Package Itemizers functionality, and Group Management.

Infor HMS: Enhancements to HMS (Part I)

HMS is continually evolving. Stay abreast of all the new feature functionality that has been added to HMS in the last year. Topics and items discussed in this workshop will be many including the Activity Module and Single Guest Itinerary as well as the Stay 360 menu-screen

Infor HMS: Enhancements to HMS (Part II)

An extension of the ‘Enhancements to HMS’ Part I session. We will continue discussions on the new feature functionality that has been added to HMS in the last year. Topics and items discussed in this workshop will include mobility, housekeeping, and reporting enhancements.

Sponsored by 


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Infor SunSystems Analysis Codes

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